“Who do you work with?”
We work with clients of all sizes. From large companies that outsource production, small lure businesses gaining momentum in the fishing industry, to the at-home garage tinkerers and hobbyists. We work with makers of all kinds.
“Where are you located?”
Proudly based in the good ol’ USA in Lynn, MA about 10mi north of Boston.
On-site meetings by appointment only.
“Do you have flat rates for your services?”
Unfortunately, no. Due to the infinite number of variables that go into each individual project, we are unable to set flat rates for any of our services. We provide a quote for each project we take on.
“How do I obtain a quote for your services?”
Please fill out this form or send us an email outlining the services you are seeking or fill out the form on the page of the service you are interested in, and we will be happy to discuss what we can do for you!
The more detail you can provide, the quicker you will receive a quote. “How much for a (insert soft bait style here)” does not give us enough detail to quote you. Think styling, rough dimensions, number of cavities, size and type of mold, scale of production, etc..
While some prospective clients make a connection with us on social media, we DO NOT conduct business via social media messaging.
“How do you accept payment?”
Paypal and in some situations, checks.
Each of our services differs in the way we invoice our clients. Down payments, full payments, etc…
“How long does it take for Row Innovations to complete the project I have paid for?”
While some projects have a turn-around time of a few days, and others 6 months or more, we ask our clients to consider what goes into the work they are requesting. We are a small design firm providing professional product development services specific to a very niche industry. We will always give an estimated turn-around time when we quote you on your project.
While, we are not Amazon, we understand the importance of serving our clients in a timely manner and will do everything in our power to do so. We work on a first paid, first served basis. Communication between our team and our clients is an extremely important part of the service we provide here at Row Innovations. We will keep you updated as we work on your project.
“Why is your phone number not listed on your website?”
At any given time we are working with 10+ clients who have paid us to develop their products for them. If our small team has to pause and take phone calls all day answering questions, we will never get anywhere.
We understand that email isn’t always the easiest way to convey the details of your project. If you wish to schedule a phone call, please send us an email and we will be happy to set something up.
Texts nagging us for updates will not be answered. Period.
We try to answer social media messages and emails when we can. Please don’t take it personally!
“Can we chat about general bait making - what we’re up to - socialize on Facebook messenger, Instagram direct messaging, etc..?”
While we’d love to talk baits and fishing with everyone, we really cannot spend our time socializing.
We are a friendly group of guys. However, small talk eats up our time and gets us nowhere.
“Can you copy a bait and produce molds for it?”
Do you own the rights to this design? - Sure thing.
Is this a preexisting product produced by another company/individual? - Absolutely NOT.
“Will you sell my design/molds to others?”
We will NEVER reproduce your molds for someone else. While custom work is considerably more expensive than our generic molds found in our online store, we do not charge extra to keep your molds and designs out of other people’s hands.
How some companies in the industry can justify working like that is mind blowing… That ain’t us.
“Do you share 3D Files?”
Are these files you speak of related to a project/service you have paid us for? Sure thing.
Are you asking us to share the 3D files associated with someone else’s project? Uhhhh.. No?
“Will you sign a Non Disclosure Agreement?”
99% of the time the answer is a hard no. Why not? This sets us up for failure. In some situations we may agree to sign an NDA. However, this is in VERY rare situations where we feel this can help protect us.
We provide a contract and formal quote that outlines the details of every project along with an agreement to never share or reproduce any files, models, prototypes, molds, samples, prints etc from your project.
The second we sell someone else’s design or rip someone off we will lose all credibility within this tight-knit industry and our business will collapse in no time.... It’s just not worth it to us.
What? Just because we made a 4” craw mold for you (that you loosely based off of 14 other similar baits on the market) we can’t make someone else’s request for a 4” craw? How does that make any sense?
We are here to bring ideas to life. Not share intellectual property. The simple contract we provide and sign on for each project clearly outlines this.
“My neighbor’s kid’s friend knows a guy who has a 3D printer at his nephew’s school who can print it cheaper”
Nice man, go do that.
“Do ya’ll sponsor? I’m a young angler from (X) who fishes Lake (X) with a Youtube following of (X) subs and I could really get your name out there!”
Yea... You and the other 200 clones of you in our inbox.
Pro-Tip: Work for it.
Do you strictly provide your services for the fishing industry?
While 95% of our work is within the fishing industry, our team has a diverse background in product development and engineering. Aside from our owner’s 10yrs of experience in the fishing world, we have also worked in industries such as toys, furniture, lab testing equipment, QC operations, and education to name a few.
Got a need for our services for a product that doesn’t catch fish? Drop us a line on our contact page!
Got a question that you don’t see listed here?
Hit us up. We understand that not everyone is familiar with how a specialized design firm operates. No question is a dumb question. (unless you’re asking for free stuff/sponsorships)